communication skill (MCQ-8)

communication skill (MCQ-8)

Welcome to your communication skill (MCQ-8)

1.Paying attention to the speaker, not interrupting, taking time to understand before asking questions or responding is -----------------.

2.When society decides how we need to behave and forces it on us, it is called creating -----------------.

3.“Why do you need to study further? You need to be married soon.” This is an example of -----------------.

4.An important document to carry when attending an interview is

5.A ---------------------- is a summary of your personal experience, skills and education history.

6.The crucial step that all face while starting their careers is -- -------------

7.Proper communication with customers can help to ------------ ----------.

8.Customers generally ---------------- when they have a poor experience.

9.An employee comes late to the office every day. He is not -- --------------

10.When we speak to people in our workplace or people in authority, we need to ----------------------.

11.The electronic form of formal written communication that can be sent through the internet to many people across the world is called --------------.

12The most effective way of formal communication is ----------- -----------.

13.CC in email means ----------------------.

14.BCC in email means ----------------------.

15.When you send your resume through email, you are sending it as ---------

16.When your classmate is giving suggestions on your performance, you are receiving ----------------------.

17. PowerPoint files have --------------- extensions.

18Shortcut keys Ctrl+C, Ctrl+V, Ctrl+S mean ----------------------.

19.Pressing Esc in PowerPoint can ----------------------.

20.To create a new presentation, choose ----------------------.

21. When we attempt to convert a Word file into a pdf, we call it -------------

22.The most compatible format for saving images is -------------- --------.

23.Excel is used to ----------------------.

24.Choose the correct order to convert a Word file into a pdf online. i. Download the file when converted ii. Upload the Word file in the prompt on clicking the site online. iii. Select the internet site to convert Word files into pdf. iv. Choose a Word file to be converted into a pdf.

25.JPG means ----------------------.

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